Performance evaluations, carried out in a quantified and objective fashion, become increasingly important, especially in times of financial constraints.
Independently developed, executed, and documented performance assessments represent an integral part of quality assurance programs. They are important to document that the services offered by your company yield lasting success and that the products are characterized by better customer satisfaction.
For example, you may want to document the quality of your company's services or you may want to assess the effect of internal reorganization measures, training programs, or soft are changes. This helps to reassess your strategy or to attract and convince potential future clients.
The improvement achieved and the feedback you get from your customers need to be evaluated and presented using well founded quantitative measures of success.
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This is important for internal decision processes and for a successful external presentation of your company.
If you not just believe that you are offering competitive services or products, but also can prove this, the image of your company will improve in the eyes of your customers and the motivation of your employees will increase.
The knowledge gained will help you to invest money in the most cost effective fashion, and enable you to present your company in the most positive way.
The services offered are suited, e.g. for companies, trainers, hospitals, or health insurance providers.
Do not wait until someone asks you at a time when you are not prepared to document the quality of your services or product portfolio. Instead, use my experience and scientific expertise.
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